Text
Bay Area UASI
Purpose-Built for the Work of Public Safety
Text
The Bay Area Urban Areas Security Initiative coordinates emergency preparedness, training, and grant-funded programs across 14 jurisdictions and 8.2 million residents. Marker Seven built a single platform to support that work: a unified environment that gives staff a private space for collaboration and communications, powers BATEP, their regional training and exercise program, with everything from course listings and registration through attendance tracking and certificate issuance and serves as the public face of the organization. One system, one place.
Text
THE CHALLENGE
Disparate systems. No center of gravity.
Bay Area UASI lacked a platform capable of supporting their different avenues of work, specifically their Programs, in an easy to access unified destination. The public website existed but was outdated and overdue for a full redesign. Contacts lived in spreadsheets. There was no private space for group collaboration, first responders and program participants made do with whatever shared folders they could piece together across Google Drive, OneDrive, or Dropbox. BATEP, their regional training and exercise program, had its own application, but it had grown organically over time and needed a full overhaul. Nothing was connected. Nothing was built for the scale of what the organization was actually doing.
Rather than rebuild each piece in isolation, Marker Seven designed and built a single monolithic platform to bring it all together, replacing the sprawl with one environment that serves every function the organization needs.
Text
THE PLATFORM
Four integrated systems. One place to manage it all.
The platform Marker Seven built serves Bay Area UASI across four interconnected functions:
Text
01. Public-Facing Website
Text
The redesigned public site serves as the authoritative home for Bay Area UASI programs, resources, and organizational information. It houses approval authority meeting materials, program documentation, and public-facing communications, giving the organization a professional, current presence that reflects the scope of its mission.
Text
02. Contacts Database & Communications
Text
Bay Area UASI works with a wide network of stakeholders across a dozen counties, public safety personnel, government officials, and community organizations. Marker Seven built a contacts database directly into the platform, giving staff the ability to create segmented lists and send communications without relying on personal inboxes or external tools. Contacts can be organized by jurisdiction, program area, role, or other criteria, keeping outreach consistent, tracked, and fully within the system.
Text
03. Groups Management & Forums
Text
Program participants, including first responders and other stakeholders, need a secure, dedicated space to collaborate and contribute to program discussions. The platform includes a groups management system that handles program membership and provides private, members-only discussion forums. It replaces the patchwork of shared folders and personal cloud storage that preceded it with a controlled environment purpose-built for this work.
Text
04. BATEP Training Administration
Text
BATEP, Bay Area UASI’s regional training and exercise program, spans multiple disciplines, agencies, and course types. Marker Seven rebuilt and integrated the training administration platform as part of the broader system, handling the full administrative lifecycle of a course offering:
Course listings and advertising to the appropriate audiences
Registration management including waitlisting and confirmation
Attendance tracking during and after the event
Certificate generation and delivery upon course completion
The platform manages everything around the training; content and materials live elsewhere. Future state includes expanding BATEP into a full LMS capability.
Text
BUILDING FOR GOVERNMENT
Compliance: the foundation of our government work.
Government clients operate in environments shaped by security requirements, procurement processes, and data governance policies that don’t bend to project timelines. Marker Seven has the experience to navigate all of it, from selecting infrastructure like AWS GovCloud to ensuring data at rest meets federal standards, to working through the policies required for SOC 2 compliance.
Text
WHAT'S NEXT
Expanding the platform as the organization grows.
The platform was designed with future integration in mind. A planned connection to WebGrants, the grants management system used by Bay Area UASI, will bring grant administration into the same environment, closing the last gap in the organization’s digital infrastructure and giving staff a single system for the full range of their operational work.
Text
THE OUTCOME
From scattered tools to a single command center.
Bay Area UASI now has a single platform that reflects the real scope and complexity of the organization, not a collection of disconnected tools, but one system purpose-built for the work. The public site is current and credible. Staff have direct control over stakeholder communications. Program participants have a secure space for collaboration. And BATEP runs on infrastructure that can grow with the program.
